Returns Policy

To return a purchase, your items must meet the following conditions:

 Be returned within 14 days of your delivery date

 Be in its original, unused, unworn, unwashed and undamaged condition

 Be returned with all original tags attached

Undergarments, swimwear, pierced earrings, beauty items, works of art, select home goods, and any other items designated “final sale” or purchased at or above 50 percent off (on sale or on promotion) are not eligible for return. Additionally, we cannot accept returns of monogrammed, personalised, or special-order items, or of items damaged through normal wear and tear.

Please note that custom-made jewellery and craftwork are not eligible for a return. (Such pieces can, however, be cancelled within 7 days of the initial order being placed. See Custom Made.)

Annotated Studios reserves the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.

How to Initiate a Return

As part of Annotated’s sustainable and eco-friendly practices, your package will not be shipped with any paper invoices or return slips. Instead, we ask that you initiate your return as follows:

 Request a Return Authorisation (RA) number by emailing returns@annotatedstudios.com with your order number, the name of the item(s) you would like to return, and the reason why the item(s) did not work out.

 You will then receive a return authorisation and return instructions. If your order was shipped to a UK address you will receive a pre-paid DHL or Royal Mail return label via email.

 Place the item(s) in the original shipping box, or any other solid carton box. Close the box and tape it securely.

 Place the pre-paid return shipping label on the box over the prior delivery information.

 Leave your return shipment at a DHL drop-off location.

For orders shipping within the United Kingdom, return shipping is free for all eligible items* purchased at full price if returned within 14 days or purchase using the DHL label provided (remote locations excluded). 

*Please note that an item(s) purchased from one of our Community Partnerships, such as Annotated’s Education Project are treated as on sale or on promotion (this is due to the student and alumni discount pre-factored into the price) and are not eligible for a free return. Such items can still be returned for a full refund, excluding the cost of postage, using your  preferred postage or courier. 

To return a non-custom made item from one of our Community Partnerships we ask you email us for a Return Authorisation number as above.

Please note that it is important to ship returns from our Partnerships and Projects with Royal Mail or recognised courier. For international returns please use your country’s local shipping carrier. For added safety, please insure all packages with a tracking number.

International Returns

The above return policy applies to international orders, with the following adjustments:

 Return-eligible items will be accepted within 14 days of delivery date.

 Return shipping fees are the responsibility of the customer.

 We cannot refund duties and taxes paid to clear customs.

It is important to ship international packages using standard shipping and your country’s local shipping carrier. For added safety, please insure all packages with a tracking number.

Damaged or Defective Item

If you receive a defective or damaged item, please contact us immediately at orders@annotatedstudios.com. In the case of damage incurred during shipment, we must be notified within 48 hours of delivery in order to initiate the return process.

Refunds

A refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.

Please note that original shipping fees are not refundable.

Select country

Please select the country where your order will be shipped to. This will give you the correct pricing, delivery times and shipping costs for your destination.

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Annotated Design Projects

Select an Education Collaboration

Annotated Design Projects

Select an Education Collaboration

Annotated Design Projects

Select an Education Collaboration

Rest of the World

The Story of Annotated’s Education Collaboration 

Originally created by three friends at the University of Oxford looking for a different, but elegant way to celebrate and cherish their undergraduate memories,

this project goes back to the beginnings of the small design studio that proceeded our company.

Since those earliest days, Annotated has stood for the idea that, by making things well, we could imbue our products with a sense of soul.You can feel it the moment you touch one of our Signet rings.

And being the children of university lecturers and teachers it was natural for us to combine this with the notion of celebrating educaiton and studying for its own sake.

Over the years, the Annoted graduation ring has become our definition of one-of-a-kind and bespoke: completely made-to-order in collaboration with its owner and crafted by hand from precious metals.

Whether a graduand is someone who typically is interested in finr jewllery or not.

Please note, custom-made items cannot be returned but can be cancelled within seven days of order confirmation when production is still at an early stage.